FAQs

Simply browse our collections, select the items you love, choose your size and color, and click "Add to Cart." When you're ready, head to your cart and proceed to checkout. Follow the on-screen instructions to complete your order.

We strive to process orders quickly, so changes are not always possible. If you need to make any modifications, please contact us immediately at contact@wedoop.com, and we’ll do our best to assist you.

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress on our shipping partner’s website.

We offer Standard, Expedited, and Overnight shipping. For more details on delivery times and costs, please visit our Shipping Policy.

Currently, we only ship within the United States. We are working on expanding our international shipping options, so stay tuned!

While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances. If your package is delayed, please contact us, and we will work with the shipping carrier to resolve the issue.

We accept returns within 30 days of the delivery date for a full refund or exchange. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please visit our Returns & Refunds Policy for more details.

To initiate a return, contact us at contact@wedoop.com with your order number and reason for return. We will provide you with return instructions and a shipping label if applicable.

Yes, you can exchange an item for a different size or color. Simply follow the return process and place a new order for the desired item.

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. For more details, please refer to our Payment Methods page.

Your payment will be processed as soon as you complete your purchase at checkout.

Yes, we use advanced encryption technologies to ensure that your payment information is processed securely and confidentially.

Enter your discount code at checkout in the designated box. Only one discount code can be used per order unless otherwise stated.

No, only one discount code can be applied per order unless the promotion explicitly allows stacking of discounts.

We do not offer price matching at this time. However, we frequently run promotions, so keep an eye out for special deals!

No, you can place an order as a guest. However, creating an account allows you to track orders, save shipping details, and enjoy a faster checkout process.

Click on the "Sign Up" or "Create Account" link at the top of our website and fill in the required information. It's quick and easy!

If you’ve forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.

We provide a size guide for each product to help you find the perfect fit. If you’re unsure, feel free to contact us for assistance.

We strive to display product colors as accurately as possible, but please note that colors may vary slightly due to different monitor settings.

If an item is out of stock, you can sign up for an email notification, and we’ll notify you when it’s back in stock.