Orders Cancellation Policy

At Wedoop, we aim to provide a seamless shopping experience. If you need to cancel your order, please review our cancellation policy below.

Cancellation Window

1. Before Processing:
You can cancel your order free of charge within 1 hour of placing it. Please contact our customer support team immediately at contact@wedoop.com with your order number to request a cancellation.

2. After Processing:
Once your order has been processed or shipped, it cannot be canceled. However, you may return the items once you receive them according to our Returns & Refunds Policy.

How to Cancel an Order

1. Contact Us Promptly:
To request a cancellation, email us at contact@wedoop.com with your order number and the request to cancel. We will confirm whether your order can be canceled.

2. Confirmation:
You will receive an email confirmation once your cancellation request has been processed. If your order has already been shipped, you will need to follow our Returns & Refunds Policy to return the items.

Order Modifications

If you need to make changes to your order (such as changing the shipping address or updating payment information), please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

Issues with Cancellation

If you encounter any issues with your cancellation request or need further assistance, please reach out to our customer support team. We’re here to help resolve any concerns.